Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our detailed Size Guide available on each product page to find the perfect fit for your measurements.
Do you offer international shipping?
Yes, House Of Charizma ships worldwide. Shipping costs and delivery times vary by destination.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement by contacting our support team.
What should I do if I receive a damaged item?
Please contact us immediately with your order number and photos of the damage to initiate a replacement.
Are the colors of the products accurate?
We strive to display colors as accurately as possible; however, variations may occur due to monitor settings and lighting.
How do I track my order status?
Once your order is dispatched, you will receive a tracking number via email to monitor your shipment's progress.